Promotion of Access to Information Act 2 of 2000 Manual
Any person who wishes to request any information from Smart Bureau with the object of protecting or exercising a right may contact the Information Officer whose contact details are as follows: Mr MJ Smith at Smart Bureau P.O. Box 2362 Ruimsig 1732. In terms of section 53, a request for access to a record of Smart Bureau must be made in the prescribed form to the address given above. If the request is made on behalf of a person, the submission of proof of the capacity in which the requestor makes the request must be supplied to the satisfaction of the information officer. The prescribed time periods will not commence until the requestor has furnished all pertinent information. Regulation 54 to the Act provide for two types of fees: Request Fee: This is a non-refundable administration fee paid by all requestors with the exclusion of personal requestors. It is paid before the request is considered. Access Fee: all requestors pay this only when access is granted. This fee is intended to reimburse the private body for the costs involved in searching for a record and preparing it for delivery to the requestor. Smart Bureau may withhold a record until the request fee and the deposit have been paid. The information officer will take all reasonable steps to find a record that has been requested. The information officer will respond within 30 days to 60 days. We will advise you if we decline your request. If the request is for a record pertaining to a third party, the information office will need to communicate with the third party first before responding.
The Disclaimer forms part of the content of any e-mail in terms of section 11 of the Electronic Communications and Transactions Act, 25 of 2002. These terms and conditions apply to the e-mail communication, attachments and all subsequent communications and attachments Smart Bureau or any of its subsidiaries may send you. The information contained in any communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom we have addressed the communication to and others authorised by us to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. If you are not the intended recipient of any e-mail (or such person's authorised representative), then: (a) please notify the sender of the e-mail immediately by return e-mail, facsimile or telephone and delete the message from your system; (b) you may not print, store, forward or copy this message or any part thereof or disclose or cause information in any message to be disclosed to any other person. We are not liable for the improper or incomplete transmission of the information contained in any communication, or for any delay in its receipt. We are not liable for any harm or loss resulting from malicious software code or viruses in any e-mail or its attachments, including data corruption resulting there from. Any advice or information contained in any e-mail is subject also to any governing agreement between us. Only duly authorised staff acting within the scope of their authority are able to bind us contractually. Unless expressly indicated as such, nothing in any e-mail constitutes an offer, warranty or representation from us. E-mails sent to us will only be regarded as having been received by us once we expressly acknowledged receipt thereof. We will be deemed to have sent an e-mail once reflected as sent on our e-mail server. If this communication contains offensive, derogatory or defamatory statements or materials, it means the message has been sent outside the sender's scope of employment with us and only the sender can be held liable in his/her personal capacity.
PO Box 2362 | Ruimsig | 1732
Suite 15 Ridgegate Centre | 106 Wilde Amandel Street | Roodekrans | Roodepoort | Gauteng | 1734